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L E G A L

Privacy & Policy

Last updated: August 19, 2026

1. Introduction

  • VY Orbit (“VY Orbit”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.
  • This Privacy Policy explains how we may collect, use, store, protect, and share information when you visit the VY Orbit website, contact us, submit an enquiry, or use our services.
  • By accessing our website or providing information to us, you acknowledge this Privacy Policy. If you do not agree with this Policy, please do not use our website or provide personal information through it.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with VY Orbit, we may collect information such as:

  • Name.
  • Email address.
  • Phone number.
  • Business or organization name.
  • Project requirements or enquiry details.
  • Information you voluntarily provide through contact forms, email, WhatsApp, or other communication channels.
  • Technical or usage information that may be automatically collected through website infrastructure, analytics, cookies, or similar technologies.

We aim to collect information that is reasonably relevant to communication, service delivery, website operation, security, and legitimate business purposes.

3. HOW WE USE YOUR INFORMATION

We may use information to:

  • Respond to enquiries and requests.
  • Communicate about projects or services.
  • Prepare quotations, proposals, invoices, or project documentation.
  • Deliver and support agreed services.
  • Improve our website, services, and user experience.
  • Maintain security and prevent misuse or unauthorized activity.
  • Meet applicable legal, accounting, or regulatory obligations.
  • Maintain internal business records.

We do not use personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

4. CONTACT FORMS AND COMMUNICATIONS

  • When you contact VY Orbit through a form, email, WhatsApp, phone, or another available communication channel, we may retain the information you provide in order to respond to you and manage the related enquiry or project.
  • An enquiry does not automatically create a contractual relationship.
  • Please avoid sending highly sensitive personal, financial, authentication, or confidential information unless it is specifically required and an appropriate secure method has been agreed.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website or third-party services used on our website may use cookies or similar technologies for purposes such as:

  • Essential website functionality.
  • Security.
  • Preferences.
  • Analytics and performance measurement.
  • Understanding how visitors interact with the website.

You may be able to manage or disable certain cookies through your browser settings. Disabling some cookies may affect website functionality.

If a separate cookie consent mechanism or Cookie Policy is introduced, it may provide additional information about the cookies and technologies in use.

6. WEBSITE ANALYTICS AND THIRD-PARTY TOOLS

  • We may use third-party tools or services to operate, secure, analyze, improve, or support our website and services.
  • Depending on the tools used, information may be processed according to the privacy policies and terms of the relevant third-party provider.
  • We do not control the independent privacy practices of third-party services. Users should review the applicable policies of those providers where relevant.

7. HOW WE SHARE INFORMATION

We do not sell personal information as part of our ordinary business operations.

Information may be shared when reasonably necessary with:

  • Service providers and technical partners who help us operate our website or deliver services.
  • Payment, hosting, communication, cloud, analytics, or infrastructure providers where applicable.
  • Professional advisers where necessary.
  • Government authorities, regulators, or law enforcement where legally required.
  • Other parties where you have given consent or where disclosure is otherwise permitted by applicable law.

We take reasonable steps to limit sharing to information relevant to the applicable purpose.

8. DATA RETENTION

We may retain information for as long as reasonably necessary for purposes such as:

  • Responding to enquiries.
  • Managing an active or previous client relationship.
  • Delivering services and support.
  • Maintaining business and financial records.
  • Resolving disputes.
  • Meeting legal or regulatory obligations.
  • Protecting our rights and preventing misuse.

The appropriate retention period may vary depending on the nature of the information and the reason it was collected.

9. DATA SECURITY

  • We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
  • However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. You provide information at your own discretion and should take reasonable precautions when communicating online.

10. THIRD-PARTY WEBSITES AND LINKS

  • Our website may contain links to third-party websites, platforms, or services.
  • VY Orbit is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

11. YOUR RIGHTS AND CHOICES

  • Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the ability to request access, correction, updating, deletion, or other information about how your data is handled.
  • To make a privacy-related request, contact us using the contact information available on our website.
  • Some requests may be subject to identity verification, legal requirements, technical limitations, or legitimate record-retention obligations.

12. CHILDREN'S PRIVACY

  • Our website and services are not intentionally directed toward children in a manner requiring the collection of their personal information without appropriate authorization.
  • If you believe that personal information relating to a child has been provided to us improperly, please contact us so that we can review the situation.

13. INTERNATIONAL OR THIRD-PARTY PROCESSING

  • Some third-party services used for website operation, hosting, communication, analytics, cloud infrastructure, or project delivery may process information from locations outside your state or country.
  • Where such services are used, information may be subject to the applicable terms, safeguards, and privacy practices of the relevant provider.

14. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time to reflect changes in our practices, services, website, or applicable requirements.
  • The “Last Updated” date at the top of this page indicates when this Policy was most recently revised. We encourage visitors to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how VY Orbit handles information, please contact us using the contact details available on our website.

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