Terms & Conditions

1. INTRODUCTION

  • Welcome to VY Orbit. These Terms & Conditions govern your access to and use of the VY Orbit website, communications, content, and related services.
  • In these Terms, “VY Orbit”, “we”, “us”, and “our” refer to VY Orbit. “You”, “your”, and “client” refer to any visitor, customer, person, or organization accessing our website or engaging with our services.
  • By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our website or services.

2. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes. You must not:

  • Violate applicable laws or regulations.
  • Infringe another person’s or organization’s rights.
  • Attempt unauthorized access to systems, accounts, or data.
  • Introduce malicious software or harmful code.
  • Interfere with the security or proper operation of our website.
  • Copy or misuse our content, branding, or intellectual property without permission.

We may restrict access where we reasonably believe the website is being misused.

3. WEBSITE INFORMATION

  • We make reasonable efforts to keep website information accurate and current. However, content may occasionally contain errors, omissions, inaccuracies, or outdated information.
  • Information on this website is provided for general informational and business purposes and does not automatically constitute a binding quotation, guarantee, promise, or contractual commitment unless expressly confirmed by VY Orbit in writing.

4. SERVICES

  • VY Orbit may provide digital, technical, design, development, consulting, support, or other agreed services.
  • The exact scope, deliverables, pricing, timeline, revisions, and requirements may vary by project. Project-specific terms may be documented through a proposal, quotation, invoice, written agreement, email, WhatsApp communication, or project brief accepted by both parties.
  • Where a project-specific written agreement conflicts with these general Terms, the project-specific agreement applies to that matter.

5. QUOTATIONS AND PRICING

Unless otherwise stated:

  • Quotations may change before formal acceptance.
  • Additional work outside the agreed scope may require additional charges.
  • Third-party expenses such as hosting, domains, premium plugins, software subscriptions, APIs, licenses, or platform fees may be separate unless specifically included.
  • Applicable taxes may be charged where required.

A project is not fully confirmed until the required approval, payment, or agreed confirmation has been received.

6. CLIENT RESPONSIBILITIES

  • Clients must provide accurate, complete, and timely information, content, approvals, feedback, access, and other materials reasonably required for the project.
  • Delays caused by missing information, delayed approvals, incomplete requirements, or client-requested changes may affect the timeline, scope, delivery schedule, or price.
  • Clients are responsible for ensuring they have the necessary rights and permissions for materials they provide.

7. INTELLECTUAL PROPERTY

  • Unless otherwise agreed in writing, VY Orbit retains ownership of its pre-existing tools, reusable components, methodologies, templates, frameworks, libraries, and internal assets.
  • Rights to final project deliverables may be transferred or licensed to the client after full payment, subject to the applicable project agreement.
  • Third-party materials remain subject to their own licenses and terms.

8. THIRD-PARTY SERVICES

  • Projects may involve third-party platforms, hosting providers, APIs, plugins, themes, payment processors, software, or other services.
  • VY Orbit is not responsible for third-party outages, policy changes, pricing changes, account suspensions, discontinued features, security incidents originating from third-party systems, or changes that affect project functionality.

9. COMMUNICATIONS

  • You may contact us through available channels such as forms, email, WhatsApp, or other methods displayed on our website.
  • An enquiry or discussion does not automatically create a contractual relationship or guarantee project acceptance.
  • Important scope changes, pricing decisions, approvals, and other material matters should be documented through an appropriate communication channel.

10. PAYMENTS

  • Payment requirements and schedules may vary by project.
  • Work may begin after the required advance or milestone payment has been received. Failure to make an agreed payment may result in delayed work, suspension, restricted handover where appropriate, or project closure.
  • Refunds and cancellations are subject to the applicable Refund & Cancellation Policy and any project-specific agreement.

11. LIMITATION OF LIABILITY

  • To the maximum extent permitted by applicable law, VY Orbit shall not be liable for indirect, incidental, consequential, special, or punitive losses, including loss of data, revenue, profits, business opportunities, or reputation.
  • Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

12. NO GUARANTEE OF SPECIFIC RESULTS

  • We may provide services using professional effort and agreed requirements, but we cannot guarantee specific business, financial, marketing, ranking, traffic, sales, compatibility, performance, or other outcomes unless expressly agreed in writing.
  • Results may depend on factors outside our control.

13. THIRD-PARTY LINKS

  • Our website may contain links to external websites or services. We do not control and are not responsible for their content, availability, security, privacy practices, or policies.

14. SUSPENSION OR TERMINATION

  • We may suspend, refuse, or terminate access where reasonably necessary, including for violations of these Terms, non-payment, abusive or unlawful conduct, security concerns, or repeated failure to provide required cooperation.

15. CHANGES TO THESE TERMS

  • We may update these Terms from time to time. The “Last Updated” date indicates the most recent revision. Continued use after updated Terms become effective may indicate acceptance of the revised version.

16. GOVERNING LAW

  • These Terms shall be governed by the applicable laws of India unless otherwise agreed in writing. Any dispute will be subject to applicable legal and jurisdictional requirements.

17. CONTACT

  • For questions about these Terms & Conditions, please contact VY Orbit using the contact information available on our website.
Scroll to Top